The State of North Carolina is urging all families who can keep their children at home, with a responsible adult, to do so.

Emergency and first responders and critical workers needing referrals to child care programs that are open and operating for children ages birth to twelve should call the statewide toll–free number listed below for assistance:

1-888-600-1685

(Monday through Friday from 8 a.m. to 5 p.m.)

Callers to be served include:

• Emergency and first responders
• Hospital staff
• Nursing and adult group home staff
• Frontline health care providers
• Child care program staff
• Food service staff
• Families of children who are homeless, receiving child welfare services, and/or in unstable or unsafe living arrangements
• Others who are working to keep North Carolinians safe and healthy

Please note: Effective April 1st, the only licensed child care programs that are allowed to operate in North Carolina are those which have agreed to meet additional health, safety, and other requirements specified by the NC Division of Child Development and Early Education (DCDEE) and have been specifically authorized by DCDEE to remain open in April and May 2020.

__________

NOTICE: Temporary Suspension of Child Care Resources Inc.'s Regional

Consumer Education and Referral Service During COVID-19 Pandemic

Our staff members are part of the team of NC Child Care Resource and Referral specialists who are manning the statewide child care referral hotline. If you need information about other services provided by CCRI, please email us a message and we will respond as soon as possible.

__________

Child Care Resources Inc. offers parents free, personalized referrals to licensed child care providers in Mecklenburg, Cabarrus, Union, Rowan, and Stanly counties. These referrals are not recommendations. As a parent or guardian, it is your responsibility to select the child care provider you believe will be best for your children.

Let us help you find a quality child care program that meets your family’s needs and preferences! Call us at 704.348.2181 or click here to search online.

Want to learn more about about choosing early care and education programs? Click here to read our Quality Counts brochure.

We encourage you to access child care licensing information, including substantiated complaints and access to any public files pertaining to licensed facilities. To access these files, please contact the North Carolina Division of Child Development and Early Education.