COVID-19 News & Updates
Child Care Resources Inc. will update this page as new information becomes available.
Please check back regularly for updates.If you’re concerned that you’ve been exposed or have a general question about COVID-19, you can call:
North Carolina COVID-19 Hotline: 866-462-3821 (open 24 hours, seven days a week).
For non-emergency COVID-19 questions: Call 211 or text “COVIDNC” to 898211
Latest Updates
- NC Pre-K Program COVID-19 Guidance Webinars, NC DCDEE/DHHS (May 22, 2020)
- COVID-19 Child Care Response Webinar (slides and presentation), NC DCDEE/DHHS (May 21, 2020)
- Joint Interim Guidance Eligibility Determination and Enrollment for NC Preschool Programs, NC DCDEE/DHHS (May 21, 2020)
- Interim Guidance for Child Care Settings, NC DCDEE/DHHS (May 21, 2020)
- Interim Guidance for Overnight Camp Settings, NC DCDEE/DHHS (May 21, 2020)
- UPDATED Interim Guidance for Day Camp Settings, DHHS (May 21, 2020)
- COVID-19 North Carolina Dashboard, NC DCDEE/DHHS (May 21, 2020)
- NC Pre-K End of Year Program Guidance, NC DCDEE/DHHS (May 19, 2020)
- Pandemic Electronic Benefit Transfer (P-EBT) Program, NC DHHS (May 18, 2020)
- NC Pre-K Remote Learning: Interim Survey Report, NC DCDEE/DHHS (May 15, 2020)
- NC Pre-K Program Remote Learning Guidance, NC DCDEE/DHHS (May 15, 2020)
- NC DCDEE will provide operational grants to licensed child care facilities that are open for all or part of April, May, and June. The grants will help providers cover monthly fixed operating costs during these three months of the COVID-19 crisis. Child care facilities do not need to do anything to receive these grants. DCDEE will issue the operational grants based on whether child care facilities were open and based on the individual facility's characteristics. If you have any questions, please contact dcdee.communications@dhhs.nc.gov.
- COVID-19 Child Care Reopening Application and Step-by-step instructions for completing the application NC DCDEE/DHHS (May 8, 2020)
- UPDATED Child Care Provider FAQ, NC DCDEE/DHHS (May 8, 2020)
- UPDATED policy and regulatory requirements with flexibility, NC DCDEE/DHHS (May 8, 2020)
- Door Sign for Child Care/Screening Criteria, English and Spanish, NC DCDEE/DHHS (May 7, 2020)
- Information on requesting Personal Protective Equipment, NC DCDEE/DHHS (May 6, 2020)
COVID-19 Executive Orders
Health Guidance
- The Hope4NC Helpline (1-855-587-3463) connects North Carolinians to additional mental health and resilience supports that help them cope and build resilience during times of crisis. Available 24 hours a day, seven days a week.
- The Hope4Healers Helpline (919-226-2002) provides mental health and resilience supports for child care staff, health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families who are experiencing stress from being on the front lines of the state’s COVID-19 response. Available 24 hours a day, seven days a week. Flyers available in English and Spanish.
- Child care health consultants provide free emergency, health and safety training and on-site assistance.
- Child care health consultants by county
Regulatory Flexibility
- UPDATED policy and regulatory requirements with flexibility, NC DCDEE/DHHS (May 8, 2020)
- Public Pre-K and Subsidy Payments, NC DCDEE/DHHS (March 17, 2020)
NC DCDEE/DHHS Guidance
- NC Pre-K Program COVID-19 Guidance Webinars, NC DCDEE/DHHS (May 22, 2020)
- COVID-19 Child Care Response Webinar (slides and presentation), NC DCDEE/DHHS (May 21, 2020)
- Joint Interim Guidance Eligibility Determination and Enrollment for NC Preschool Programs, NC DCDEE/DHHS (May 21, 2020)
- Interim Guidance for Child Care Settings, NC DCDEE/DHHS (May 21, 2020)
- Interim Guidance for Overnight Camp Settings, NC DCDEE/DHHS (May 21, 2020)
- UPDATED Interim Guidance for Day Camp Settings, DHHS (May 21, 2020)
- COVID-19 North Carolina Dashboard, NC DCDEE/DHHS (May 21, 2020)
- NC Pre-K End of Year Program Guidance, NC DCDEE/DHHS (May 19, 2020)
- Pandemic Electronic Benefit Transfer (P-EBT) Program, NC DHHS (May 18, 2020)
- NC Pre-K Remote Learning: Interim Survey Report, NC DCDEE/DHHS (May 15, 2020)
- NC Pre-K Program Remote Learning Guidance, NC DCDEE/DHHS (May 15, 2020)
- NC DCDEE will provide operational grants to licensed child care facilities that are open for all or part of April, May, and June. The grants will help providers cover monthly fixed operating costs during these three months of the COVID-19 crisis. Child care facilities do not need to do anything to receive these grants. DCDEE will issue the operational grants based on whether child care facilities were open and based on the individual facility's characteristics. If you have any questions, please contact dcdee.communications@dhhs.nc.gov.
- COVID-19 Child Care Reopening Application and Step-by-step instructions for completing the application NC DCDEE/DHHS (May 8, 2020)
- UPDATED Child Care Provider FAQ, NC DCDEE/DHHS (May 8, 2020)
- UPDATED policy and regulatory requirements with flexibility, NC DCDEE/DHHS (May 8, 2020)
- Door Sign for Child Care/Screening Criteria, English and Spanish, NC DCDEE/DHHS (May 7, 2020)
- Information on requesting Personal Protective Equipment, NC DCDEE/DHHS (May 6, 2020)
- UPDATED COVID-19 Child Care Payment Policy, NC DCDEE/DHHS (April 28, 2020)
- Tips to Navigate Federal Relief Options for Family Child Care Providers — webinar and slides (April 23, 2020)
- Updated Health Guidance, NC DCDEE/DHHS (April 16, 2020)
- Solicitud Para Padres de Asistencia Financiera para Cuidado Infantil de Emergencia, NC DCDEE/DHHS (April 9, 2020)
- Provider Portal for Emergency Child Care Subsidy Program, NC DCDEE/DHHS (April 7, 2020)
- Webinars for Child Care Providers, NC DCDEE/DHHS (April 6, 2020)
- Parent Application for Financial Assistance for Emergency Child Care, NC DCDEE/DHHS (April 1, 2020)
- COVID-19 Emergency Child Care Provider Application Form, NC DCDEE/DHHS (March 26, 2020)
- Updates and Action Requested for Child Care Facilities, NC DCDEE/DHHS (March 23, 2020)
- Child Care Provider COVID-19 Service Status Survey, NC DCDEE/DHHS
- COVID-19 Response in NC
- Guidance for Child Care Centers, NC DCDEE/NC DHHS
- Guidance for Individuals and Families, NC DHHS
- Handwashing Poster for Children and Adults, NC DCDEE/DHHS
- Are you an essential worker needing child care? (English and Spanish), NC DCDEE/DHHS
National Organizations
- Child Care Aware of America: Coronavirus News and Resources (including a webinar, decision-making guidance for centers, and policy resources)
- NAEYC’s recommendations
- NAEYC: News and Resources (including a survey for child care centers and an online community for questions)
- NAEYC: Child Care in Crisis – Understanding the Effects of the Coronavirus Pandemic
- Online early educators’ community
Additional Local Resources
- Pandemic Electronic Benefit Transfer (P-EBT) Program, NC DHHS (May 18, 2020)
- Text “FOODNC” or “COMIDA” to 877-877 for food assistance or view this interactive map to locate nearby meal sites
- Free Tools and Supplies for Those Working with the Crisis
- Updated Information on Closures
Financial Support for Child Care Programs
- NC DCDEE will provide operational grants to licensed child care facilities that are open for all or part of April, May, and June. The grants will help providers cover monthly fixed operating costs during these three months of the COVID-19 crisis. Child care facilities do not need to do anything to receive these grants. DCDEE will issue the operational grants based on whether child care facilities were open and based on the individual facility's characteristics. If you have any questions, please contact dcdee.communications@dhhs.nc.gov.
- UPDATED COVID-19 Child Care Payment Policy, NC DCDEE/DHHS (April 28, 2020)
- CCRR Council Forgivable Loans through the Federal CARES Act For Small Business Including Child Care Providers
- FEMA Public Assistance Program Summary (March 25) and Applicant Briefing Schedule (April 6)
- Emergency Loans: Gov. Cooper requested that the U.S. Small Business Administration grant North Carolina an emergency declaration that would allow for small businesses economically affected by the coronavirus to receive loans
Employment
- To apply for unemployment: NCWorks at www.des.nc.gov or call 888-737-0259. The NC Works offices have closed, so unemployment services are all online or via phone right now.
Taking Care by CCRI — Activities for Home and Child Care
- For a library of tips and activities for families, providers, and caregivers, please visit our Taking Care page.
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Mecklenburg, Cabarrus, Union,
Rowan, and Stanly counties
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