COVID-19 News & Updates
Child Care Resources Inc. will update this page as new information becomes available.
Please check back regularly for updates.If you’re concerned that you’ve been exposed or have a general question about COVID-19, you can call:
North Carolina COVID-19 Hotline: 866-462-3821 (open 24 hours, seven days a week).
For non-emergency COVID-19 questions: Call 211 or text “COVIDNC” to 898211
If you need a COVID-19 test: Check your symptoms and find a testing place today.
Please regularly check the COVID-19 North Carolina Dashboard for the most up-to-date reports on COVID-19 cases, hospitalizations, school clusters, ongoing outbreaks, risk factors, contact tracing, and more.
Latest Updates
- Public Schools Now Able to Implement Plan A for Elementary Schools, (Sept. 17, 2020)
- UPDATED to Include Plan A Information: StrongSchoolsNC Public Health Toolkit (K-12) and FAQs, NC DHHS (Sept. 17, 2020)
- MeckCounty CARES Small Business Relief Grant, MeckNC.gov (Sept. 14, 2020)
- Resumption of All Monitoring Visits to Child Care Facilities, NC DCDEE/DHHS (Sept. 11, 2020)
- Updated Guidance on Face Coverings in Child Care Facilities, NC DCDEE/DHHS (Sept. 10, 2020)
- Connect with a Child Care Health Consultant, (Sept. 10, 2020)
- UPDATED: ChildCareStrong Public Health Toolkit, NC DHHS (Sept. 9, 2020)
- Phase 2 FAQs, nc.gov (Sept. 2, 2020)
- UPDATED Child Care Guidance, NC DHHS (Sept. 2, 2020)
- UPDATED Pandemic Electronic Benefit Transfer (P-EBT) Program, NC DHHS (Sept. 2, 2020)
- Partner COVID-19 Testing Toolkit (English and Spanish), NC DHHS (Sept. 2, 2020)
- Child Care Hotline flyer (English, Spanish), NC DHHS (Aug. 27, 2020)
- Guidance (Spanish) and FAQs (Spanish) on Face Coverings and Masks, NC DHHS (Aug. 27, 2020)
- Parent Toolkit: What To Know When Looking for School-Age Child Care, NC DHHS (Aug. 27, 2020)
- School-Age Care Operational FAQ, NC DHHS, (Aug. 27, 2020)
- UPDATED to include Spanish resources: COVID-19 Protect and Prevent Media Toolkit, NC DCDEE/DHHS (Aug. 27, 2020)
- UPDATED Information and FAQs for Child Care Providers, NC DHHS (Aug. 27, 2020)
- UPDATED Information and FAQs for Families, NC DHHS (Aug. 27, 2020)
- UPDATED Interim Guidance for Day Camp Settings, DHHS (Aug. 27, 2020)
- UPDATED COVID-19 Child Care Payment Policy, NC DCDEE/DHHS (August 21, 2020)
- What Are We Learning about Children and COVID-19?, NC DHHS (Aug. 17, 2020)
- Proof of Immunization and Health Assessment Requirements for School and Child Care Facilities, NC DCDEE/DHHS (Aug. 13, 2020)
- Summary of Resources for Child Care Providers During COVID-19, NC DCDEE/DHHS (Aug. 12, 2020)
- State of Emergency Rules for School-Age Care, NC DCDEE/DHHS (August 12, 2020)
- Flyers to Promote Child Care Hotline, NC DCDEE/DHHS (August 7, 2020)
- Additional pop-up testing sites added, NC DCDEE/DHHS (Aug. 5, 2020)
- Interim Reopening Policies for NC Pre-K Programs, NC DHHS (Aug. 3, 2020)
- Memorandum on Cloth Face Covering Distribution for K-12 Students, Teachers and Staff - Private Schools, NC DHHS (Aug. 3, 2020)
- Public Health Grant Opportunities, NC DHHS (July 31, 2020)
- COVID-19 Support Service Program, NC DHHS (July 31, 2020)
- Cloth Face Covering Door Sign for Child Care (English and Spanish), NC DHHS (July 7, 2020)
COVID-19 Executive Orders
Health Guidance
- Connect with a Child Care Health Consultant, (Sept. 10, 2020)
- Additional pop-up testing sites added
- New tools available: If you believe you or or a loved one may need a COVID-19 test, check your symptoms and find a testing place today.
- The Hope4NC Helpline (1-855-587-3463) connects North Carolinians to additional mental health and resilience supports that help them cope and build resilience during times of crisis. Available 24 hours a day, seven days a week.
- The Hope4Healers Helpline (919-226-2002) provides mental health and resilience supports for child care staff, health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families who are experiencing stress from being on the front lines of the state’s COVID-19 response. Available 24 hours a day, seven days a week. Flyers available in English and Spanish.
- Child care health consultants provide free emergency, health and safety training and on-site assistance.
- Child care health consultants by county
Regulatory Flexibility
- UPDATED policy and regulatory requirements with flexibility, NC DCDEE/DHHS (May 8, 2020)
- Public Pre-K and Subsidy Payments, NC DCDEE/DHHS (March 17, 2020)
NC DCDEE/DHHS Guidance
- UPDATED to Include Plan A Information: StrongSchoolsNC Public Health Toolkit (K-12) and FAQs, NC DHHS (Sept. 17, 2020)
- Resumption of All Monitoring Visits to Child Care Facilities, NC DCDEE/DHHS (Sept. 11, 2020)
- Updated Guidance on Face Coverings in Child Care Facilities, NC DCDEE/DHHS (Sept. 10, 2020)
- UPDATED: ChildCareStrong Public Health Toolkit, NC DHHS (Sept. 9, 2020)
- UPDATED Child Care Guidance, NC DHHS (Sept. 2, 2020)
- UPDATED Pandemic Electronic Benefit Transfer (P-EBT) Program, NC DHHS (Sept. 2, 2020)
- Partner COVID-19 Testing Toolkit (English and Spanish), NC DHHS (Sept. 2, 2020)
- Child Care Hotline flyer (English, Spanish), NC DHHS (Aug. 27, 2020)
- Parent Toolkit: What To Know When Looking for School-Age Child Care, NC DHHS (Aug. 27, 2020)
- UPDATED to include Spanish resources: COVID-19 Protect and Prevent Media Toolkit, NC DCDEE/DHHS (Aug. 27, 2020)
- UPDATED Information and FAQs for Child Care Providers, NC DHHS (Aug. 27, 2020)
- UPDATED Interim Guidance for Day Camp Settings, DHHS (Aug. 27, 2020)
- UPDATED Information and FAQs for Families, NC DHHS (Aug. 27, 2020)
- UPDATED COVID-19 Child Care Payment Policy, NC DCDEE/DHHS (August 21, 2020)
- Proof-of-immunization and health assessment requirements for school and child care facilities, NC DCDEE/DHHS (Aug. 13, 2020)
- Summary of Resources for Child Care Providers During COVID-19, NC DCDEE/DHHS (Aug. 12, 2020)
- State of Emergency Rules for School-Age Care, NC DCDEE/DHHS (August 12, 2020)
- Flyers to Promote Child Care Hotline, NC DCDEE/DHHS (August 7, 2020)
- Additional pop-up testing sites added, NC DCDEE/DHHS (Aug. 5, 2020)
- Interim Reopening Policies for NC Pre-K Programs, NC DHHS (Aug. 3, 2020)
- Guidance (Spanish) and FAQs (Spanish) on Face Coverings and Masks, NC DHHS (Aug. 3, 2020)
- Memorandum on Cloth Face Covering Distribution for K-12 Students, Teachers and Staff - Private Schools, NC DHHS (Aug. 3, 2020)
- Public Health Grant Opportunities, NC DHHS (July 31, 2020)
- COVID-19 Support Service Program and RFA, NC DHHS (July 31, 2020)
- Cloth Face Covering Door Sign for Child Care (English and Spanish), NC DHHS (July 7, 2020)
- Steps to Take After COVID-19 Testing (English and Spanish), NC DHHS (July 7, 2020)
- Checklist for Developing a Reopening Plan, NC DHHS (June 30, 2020)
- Slowing the Spread Posters, NC DHHS (June 30, 2020)
- UPDATED Door Sign for Child Care/Screening Criteria, English and Spanish, NC DCDEE/DHHS (June 16, 2020)
- UPDATED Interim Guidance for Child Care Settings, NC DCDEE/DHHS (June 15, 2020)
- Public Reporting of COVID-19 Clusters in NC Schools and Child Care Settings, NC DCDEE/DHHS (June 8, 2020)
- NC Pre-K Program COVID-19 Guidance Webinars, NC DCDEE/DHHS (May 22, 2020)
- COVID-19 Child Care Response Webinar (slides and presentation), NC DCDEE/DHHS (May 21, 2020)
- Joint Interim Guidance Eligibility Determination and Enrollment for NC Preschool Programs, NC DCDEE/DHHS (May 21, 2020)
- NC Pre-K End of Year Program Guidance, NC DCDEE/DHHS (May 19, 2020)
- NC Pre-K Remote Learning: Interim Survey Report, NC DCDEE/DHHS (May 15, 2020)
- NC Pre-K Program Remote Learning Guidance, NC DCDEE/DHHS (May 15, 2020)
- NC DCDEE will provide operational grants to licensed child care facilities that are open for all or part of April, May, and June. The grants will help providers cover monthly fixed operating costs during these three months of the COVID-19 crisis. Child care facilities do not need to do anything to receive these grants. DCDEE will issue the operational grants based on whether child care facilities were open and based on the individual facility's characteristics. If you have any questions, please contact dcdee.communications@dhhs.nc.gov.
- COVID-19 Child Care Reopening Application and Step-by-step instructions for completing the application NC DCDEE/DHHS (May 8, 2020)
- UPDATED Child Care Provider FAQ, NC DCDEE/DHHS (May 8, 2020)
- UPDATED policy and regulatory requirements with flexibility, NC DCDEE/DHHS (May 8, 2020)
- Door Sign for Child Care/Screening Criteria, English and Spanish, NC DCDEE/DHHS (May 7, 2020)
- Information on requesting Personal Protective Equipment, NC DCDEE/DHHS (May 6, 2020)
- Tips to Navigate Federal Relief Options for Family Child Care Providers — webinar and slides (April 23, 2020)
- Solicitud Para Padres de Asistencia Financiera para Cuidado Infantil de Emergencia, NC DCDEE/DHHS (April 9, 2020)
- Provider Portal for Emergency Child Care Subsidy Program, NC DCDEE/DHHS (April 7, 2020)
- Webinars for Child Care Providers, NC DCDEE/DHHS (April 6, 2020)
- Parent Application for Financial Assistance for Emergency Child Care, NC DCDEE/DHHS (April 1, 2020)
- COVID-19 Emergency Child Care Provider Application Form, NC DCDEE/DHHS (March 26, 2020)
- Updates and Action Requested for Child Care Facilities, NC DCDEE/DHHS (March 23, 2020)
- Child Care Provider COVID-19 Service Status Survey, NC DCDEE/DHHS
- COVID-19 Response in NC
- Guidance for Child Care Centers, NC DCDEE/NC DHHS
- Guidance for Individuals and Families, NC DHHS
- Handwashing Poster for Children and Adults, NC DCDEE/DHHS
- Are you an essential worker needing child care? (English and Spanish), NC DCDEE/DHHS
National Organizations
- Child Care Aware of America: Coronavirus News and Resources (including a webinar, decision-making guidance for centers, and policy resources)
- NAEYC’s recommendations
- NAEYC: News and Resources (including a survey for child care centers and an online community for questions)
- NAEYC: Child Care in Crisis – Understanding the Effects of the Coronavirus Pandemic
- Online early educators’ community
Additional Local Resources
- MeckCounty CARES Small Business Relief Grant, MeckNC.gov (Sept. 14, 2020)
- UPDATED Pandemic Electronic Benefit Transfer (P-EBT) Program, NC DHHS (Sept. 2, 2020)
Strong Schools NC Infection Control and PPE Guidance (Aug. 11, 2020)
- Interim Reopening Policies for NC Pre-K Programs, NC DHHS (Aug. 3, 2020)
- COVID-19 Protect and Prevent Media Toolkit, NC DCDEE/DHHS (June 22, 2020)
- PSA videos on COVID-19, ready to share: Rev. Prince R. Rivers | Psychiatrist Dr. Jacquetta Foushee | North Carolina Poet Laureate Jaki Shelton Green | Dr. Viviana Martinez-Bianchi, MD, FAAFP, Associate Professor and Family Medicine Residency Program Director for the Duke Department of Family Medicine and Community Health (Watch in Spanish) (June 22, 2020)
Text “FOODNC” or “COMIDA” to 877-877 for food assistance or view this interactive map to locate nearby meal sites
- Free Tools and Supplies for Those Working with the Crisis
- Updated Information on Closures
Financial Support for Child Care Programs
- UPDATED COVID-19 Child Care Payment Policy, NC DCDEE/DHHS (Aug. 21, 2020)
- NC DCDEE will provide operational grants to licensed child care facilities that are open for all or part of April, May, and June. The grants will help providers cover monthly fixed operating costs during these three months of the COVID-19 crisis. Child care facilities do not need to do anything to receive these grants. DCDEE will issue the operational grants based on whether child care facilities were open and based on the individual facility's characteristics. If you have any questions, please contact dcdee.communications@dhhs.nc.gov.
- CCRR Council Forgivable Loans through the Federal CARES Act For Small Business Including Child Care Providers
- FEMA Public Assistance Program Summary (March 25) and Applicant Briefing Schedule (April 6)
- Emergency Loans: Gov. Cooper requested that the U.S. Small Business Administration grant North Carolina an emergency declaration that would allow for small businesses economically affected by the coronavirus to receive loans
Employment
- To apply for unemployment: NCWorks at www.des.nc.gov or call 888-737-0259. The NC Works offices have closed, so unemployment services are all online or via phone right now.
Taking Care by CCRI — Activities for Home and Child Care
- For a library of tips and activities for families, providers, and caregivers, please visit our Taking Care page.
Where We Serve
Mecklenburg, Cabarrus, Union,
Rowan, and Stanly counties
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